Your firm loses leads every single night and weekend. Our AI intake agents work 24/7 to capture, qualify, and convert every potential client — routing the best cases directly to your attorneys while your competitors sleep.
Think about your intake process right now. A potential client calls at 8 PM on a Friday after a car accident. Your office is closed. They leave a voicemail — or worse, they call three firms and yours didn't pick up. By Monday morning, they've already signed with the competitor who answered.
This isn't a hypothetical. Industry data shows that law firms miss, on average, 42% of incoming leads within the first 24 hours — and that number spikes to over 60% for after-hours and weekend inquiries. Every missed call is a case you'll never see, a retainer you'll never collect, and revenue that walks straight to your competition.
Even during business hours, intake staff get overwhelmed. Calls go to voicemail. Web forms sit unread for hours. Chat inquiries get generic auto-replies. By the time a human follows up — if they follow up — the prospective client has already moved on. The intake gap isn't a staffing problem. It's a systems problem. And it's costing your firm hundreds of thousands in lost revenue every year.
Without 24/7 coverage, nearly half your marketing investment evaporates before anyone even responds.
AI intake agents that never sleep, never take lunch, and never let a qualified case go unanswered.
We deploy AI intake agents on your website, phone line, and messaging channels that engage every lead the moment they reach out. These aren't generic chatbots that frustrate people — they're purpose-built legal intake agents trained on your practice areas, qualification criteria, and intake workflows.
When a lead arrives, the AI immediately begins a natural conversation — gathering case details, checking conflicts, qualifying based on your criteria, and routing pre-screened cases to the right attorney. If the lead is ready to book, the AI schedules directly into your calendar. If not, it follows up automatically via SMS and email until the lead converts or opts out.
The result? Zero missed leads, instant response times, and a conversion rate that outperforms even the best-staffed intake team. All while reducing the burnout and turnover that plagues traditional intake roles.
A seamless, automated flow that turns every inquiry into a vetted opportunity — without your team lifting a finger.
Your AI never clocks out. Nights, weekends, holidays — every lead gets an instant, intelligent response. No more Monday morning voicemail pileups or lost weekend inquiries.
The average law firm takes 4+ hours to respond to a web inquiry. Our AI responds in under 10 seconds. Speed-to-lead is the single biggest predictor of conversion — and we maximize it.
Firms using our AI intake system see up to a 3× improvement in lead-to-consultation conversion. Instant response plus intelligent qualification equals dramatically more signed cases.
Our AI voice agents handle overflow and after-hours calls with natural conversation. Every caller gets an immediate, helpful response — not a generic voicemail that might never get checked.
English and Spanish as standard, with additional languages available. Your AI detects the client's language and conducts the entire intake in their preferred tongue — critical for PI and immigration firms.
All data is encrypted in transit and at rest. We sign BAAs, support SSO, and maintain strict access controls. Client confidentiality is never compromised.
8-Attorney Personal Injury Firm — Southeast Market
This firm was generating 200+ web leads per month through SEO and paid ads but converting fewer than 15% into consultations. Their intake team of three was overwhelmed during business hours, and after-hours leads received no response until the next business day — often 12+ hours later. By that time, competitors had already engaged and signed many of those potential clients.
Within 30 days of deploying our AI intake system, the firm saw a 68% increase in booked consultations. The AI handled 73% of all initial intake conversations autonomously, with only complex or edge cases escalating to the human team. After-hours conversion went from effectively 0% to 22% — capturing an entirely new revenue stream the firm had been leaving on the table. The intake team reported lower stress and higher job satisfaction, focusing on high-value conversations instead of repetitive qualification.
Yes. Our AI systems are built with healthcare-grade security and can be configured for HIPAA compliance. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We sign Business Associate Agreements (BAAs) where required, support role-based access controls, and maintain comprehensive audit logs. Client confidentiality and data security are non-negotiable.
Absolutely. Our AI intake system integrates natively with Clio, MyCase, PracticePanther, Filevine, and most major legal practice management platforms. When a lead is qualified, their information — including case details, contact information, and qualification notes — is automatically synced to your CMS as a new lead or matter. No manual data entry, no double-handling, no lost information between systems.
Most firms are fully operational within 7 to 14 days from kickoff. The setup process includes: configuring your qualification criteria and scoring rules, customizing the AI conversation scripts to match your firm's tone and workflow, integrating with your CRM or practice management software, training the AI on your specific practice areas and intake questionnaire, and testing across all channels. We handle the entire setup — your involvement is primarily review and approval, not technical work.
AI intake solutions start at approximately $1,500/month for the core chatbot and intake automation platform. Full-suite AI systems that include voice agents, multi-channel intake (web chat, phone, SMS, social), and deep CRM integration typically range from $3,000 to $5,000/month. Custom enterprise solutions with advanced workflows, multi-language support, and dedicated account management are available for larger firms. Every plan includes setup, training, and ongoing optimization. When you consider that a single missed PI case can be worth $50,000+, the ROI is typically realized within the first month.
Yes — our AI agents are fully bilingual in English and Spanish out of the box, with support for additional languages available on request (French, Portuguese, Mandarin, Arabic, and others). The AI automatically detects the client's preferred language and conducts the entire intake conversation, qualification, and scheduling in that language. For personal injury and immigration firms serving diverse communities, this capability alone often pays for the entire system.
The AI is designed with intelligent escalation protocols. When it encounters a question outside its configured knowledge base, it transparently tells the client "That's a great question — let me connect you with someone who can help" and immediately escalates via your preferred channel (SMS alert, email notification, Slack/Teams message, or warm transfer to a human agent). No lead is ever left hanging. We also review escalation triggers monthly to continuously expand the AI's knowledge base and reduce future escalations.
No — it's augmenting them, not replacing them. The AI handles repetitive, high-volume tasks: initial qualification, frequently asked questions, appointment scheduling, and routine follow-up. This frees your human intake team to focus on high-value conversations with pre-qualified leads, complex case assessment, and building rapport — the things humans do best. Most firms find their intake staff becomes more effective and less burned out, not redundant. The AI covers the nights, weekends, holidays, and overflow that human teams physically cannot cover.
We configure the AI with your specific qualification criteria during setup. This typically includes: practice area match (is this a case type you handle?), potential damages or case value, jurisdiction and venue, statute of limitations check, and basic conflict screening. The AI gathers this information through natural conversation — not an interrogation — and scores each lead against your parameters. Qualified leads are instantly routed to the appropriate attorney or practice group. Leads that don't meet criteria are politely informed and, where appropriate, redirected to resources or alternative providers.
Yes. Beyond inbound intake, our AI handles multi-channel outbound follow-up sequences: SMS reminders for upcoming consultations, email check-ins after initial meetings, document collection prompts ("we still need your medical records"), review requests after case resolution, and re-engagement campaigns for leads that went cold. All communications are designed to be helpful and persistent without being aggressive, and they're fully compliant with TCPA regulations and bar association advertising rules.
Based on aggregate data across our law firm clients implementing AI intake, typical results include: 60–70% increase in total leads captured (closing the 42%+ gap from missed after-hours and overflow), response times dropping from hours to under 10 seconds, 40–60% increase in consultation bookings, significant reduction in intake staff overtime and burnout, and positive client feedback on the instant, helpful response. Most firms achieve full ROI within 30–60 days. The exact results depend on your current intake performance, lead volume, and practice areas.
Your competitors are already using AI to capture leads while your firm sleeps. Don't let another weekend go by watching potential clients sign with someone else. Deploy AI intake and start converting leads 24/7.